To reserve your tour, we request an advance deposit of 30% of the total price of the trip. This should be arranged by bank transfer at least 2 weeks prior to the scheduled departure. The remaining balance due can be paid in cash (USD, EURO, VND), or by the following credit cards: Visa & Mastercard (you will incur a 3% bank commission), or American Express (you will incur a 4.5% bank commission).

Make sure that you carry any medications you may need along with you prior to departure. Notify your guide of any health problems you may have, so that he can be proactive in an emergency. Also, check with your doctor to make sure that you have the recommended inoculations for traveling in Southeast Asia. Consult a good travel guide for further travel safety tips.

With avian flu or SARS, please keep a rational perspective of the actual risks in mind despite a typically alarmist media. Avian flu has only been transmitted by direct contact with chickens in poor, agrarian villages and is not typically spread from human to human. Moreover, tourists are usually the last in line for infectious diseases. We travel to exotic places because they are profoundly interesting, but we would not travel there unless they were also reasonably safe.

SARS, Avian flu, airline bankruptcies, and terrorist activity have made travel plans much more sensitive to disruption. Travel insurance is strongly recommended and required for all of our two-week tours. We do not endorse any particular company or service. However, for a side-by-side comparative analysis of several leading insurance providers, go to www.insuremytrip.com. Specific companies you may wish to look at are: – Access America (www.accessamerica.com) – CSA Travel Protection (www.csatravelprotection.com) – Travel Guard International (www.travelguard.com) – Travel Insured International (www.travelinsured.com) – Travel Safe (www.travelsafe.com)

The given price does not include insurance for the motorbike in case of damage, or medical insurance for the person who controls the motorbike. (Note: It is obligatory for us to buy insurance when buying a new motorbike, however, it is very complicated and takes a long time to get the insurance policy. Therefore, we cannot and do not arrange insurance for short term renters, such as tourists.)

Yes. You can rent in one location and return in the other. Please note that a 14-day minimum rental will be required, and that you will incur a return shipping fee (contact us for more info). We recommend that customers rent from our Head Office in Hanoi, where they can choose from a large selection of bikes in person. Our HCMC branch can immediately supply you with smaller bikes – such as a Honda scooter for local use, however, per customer order, we can send larger bikes down from our Head Office in Hanoi (a deposit and advance notice will be required in order to arrange this). For your satisfaction – so you can personally select the bike that suits you best, we highly recommend renting in Hanoi and returning in Ho Chi Minh City.